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Most frequently asked questions
General
Setting up a fundraiser
Editing the fundraiser
Fundraiser management
Additional features
End of fundraiser
General
Profile verification
Can I cover or blur part of the data on my identity document?
Can I cover or blur part of the data on my identity document?
No. To successfully complete the security check, the photos of your identity document must be completely clear, of good quality, and show all four edges of the document without any information being cut off, covered, or blurred. The details on the document must fully match the information you entered in the registration form and the image from your facial verification video.
Organisation verification
Fundraiser description verification
General
Donations
Reccuring fundraisers
Reccuring payments
Withdrawals
Support tiers
Taxes & Invoices
Other
Other
Other
Other
Other
Other
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