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Based on the permit issued by the Polish Financial Supervision Authority (KNF) on October 14, 2019, we are acting as a licensed payment services provider entered into the register of payment services providers under number IP48/2019. This status obliges us to ensure the highest safety standards for your payments and data.

Find out more at 'Safety & Security' tab.

4fund.com is licensed to provide payment services in the European Economic Area and, under this licence, is obliged to verify the identity of its customers. It is run by the Polish company zrzutka.pl which is the leading crowdfunding site in Poland.

There are two verification processes.

1. Profile verification
2. Fundraiser cause verification

We also use a global entity verification and background check company called Onfido. Their technology allows us to verify our users to the highest extent.

We also use a variety of methods to verify Organisers and ensure the legitimacy of fundraising campaigns. These include:

• Identity verification
• Biometric verification
• Review process

Thanks to these procedures, we know exactly who is raising funds on 4fund.com and we can take care of the right level of security.

For more information of verification process on 4fund.com, please visit our blog.

In order to keep your data as secure as possible, you can additionally make sure, that nobody is looking above your shoulder!

We verify the identity of all Organisers. In addition, in situations defined by our regulations (for example, when we exceed certain fundraising thresholds or when we receive applications for a particular fundraiser), we also verify the truthfulness of the goal stated in the description of the fundraiser, asking the Organiser to send us relevant documents to confirm it. In case we have doubts whether the funds from an ongoing or already completed fundraiser have been used in accordance with the Organiser's declarations, we can also check their spending by asking, for example, for transfer receipts, invoices or receipts.

If you have any doubts or concerns about a particular fundraiser, please contact the Organiser to confirm its reliability. You can also report abuse to the fundraiser, which will be analysed by our staff.

If you are concerned about the legitimacy of a fundraiser on our site, be sure to report it to us using the 'Report abuse' button. All such reports are analysed by our team. We are pleased that our users remain vigilant, as this enables us to detect any potential abuse more quickly and efficiently. Only fundraisers that violate our terms of use will be removed.

Below we have listed the most important rules for safe use of 4fund.com:

1. Only log in to 4fund.com on a trusted device using secure Wi-fi networks. Do not log in to your 4fund.com user account on public networks such as shopping malls, restaurants, train stations, airports, etc.
2. Take care of the security of the devices you use: do not share them with third parties, do not leave them unattended, use anti-theft protection, use reputable anti-virus software and remember to keep them updated.
3. Once you have logged in to 4fund.com, do not leave the device you are using. When you have finished your activities, remember to log out.
4. Always check that your browser shows the address "https://4fund.com/" - no typos or misrepresentations, the address must start with "https://" and not "http://" or the padlock icon, when you click on it you will see information about the entity for which the security certificate has been issued (in our case, the certificate issued is for Zrzutka.pl sp. z o. o.):
   

    

5. If the address is different (e.g. fourfund, forfound etc.), this means that someone is impersonating our site to commit fraud - be sure to let us know if you see such a situation! The same applies if there is no padlock or 'https://'.
6. Take care of your login password.
   • Create a strong password for your user account on 4fund.com 
   • At 4fund.com we require your password to consist of a minimum of 8 characters, one lowercase letter, one uppercase letter and a number or special character.
   • Remember to change your password regularly. We will remind you every 90 days to change it.
   • Do not share your login password with anyone. If there is a possibility that someone could have seen your password, change it immediately.
   • Do not keep your password in a place accessible to others, e.g. on a piece of paper, in a notebook, in a calendar, etc. It is advisable to use a password manager, which makes it easier to remember and encrypt passwords.
   • We recommend that your password on 4fund.com is unique (different from your password for e.g. mail, Facebook, etc.), so that you remain safe in case your data is leaked from any portal. It is therefore important that passwords are different.
7. Confirmation of sensitive operations, e.g. the first verification of an Organiser's account, withdrawal history older than 90 days, making refunds, etc., will require confirmation by a code from an email or SMS code. You will set the authorisation method in the "Limits and authorisations" tab.
8. Under the 'Limits and authorisations' tab, it is also worth setting a limit on daily withdrawals, as well as SMS notifications for high withdrawals.
9. As a Donator, remember to follow the principle of limited trust. Before making a donation, check that the Organiser of the fundraiser is verified. For charity fundraisers, it is worth noting whether it has an icon confirming the reliability of the description. A fundraiser with such an icon has a description verified on the basis of medical documents etc. sent by the Organiser.

There are some activities that are prohibited on 4fund.com:

1. You may not raise funds for any goal that would be illegal in your country or in Poland (the country of our registered office). Polish law does not prohibit most fundraiser's goals, but with one notable exception - you may not raise funds to cover fines or bail imposed in the criminal proceedings.
2. The goal or the description of your fundraiser may not endorse, support or promote hatred, violence, discrimination, terrorism, fascism or other totalitarian regimes, or publicly condone crimes.
3. You may not harm, slander or defame anyone through your fundraiser. This applies both to your fundraiser’s goal and its description. You may raise funds to finance legal proceedings against someone (e.g. to pay lawyers fees), but if you indicate any circumstances that may defame someone in the description of your fundraiser, and that someone raises objections to us, you will have to prove that what you write is true with an appropriate official document (e.g. a relevant court judgment). Remember that 4fund.com is neither a court of law nor a place of dispute resolution.
4. You may not raise funds to buy weapons (regardless of legality of such purchase).
5. You may not raise funds to finance gambling, prostitution or pornography (regardless of legality of such activities).
6. You may not use 4fund.com to finance or spread misinformation or fake news. If we find what you write in your fundraiser’s description doubtful, we will need you to prove it. Keep your fundraiser’s description true and verifiable.
7. You may not offer shares in companies for donating to your fundraiser or construct a fundraiser where the donations would be treated as loans to you from your Donators. This is because we are a donation-based crowdfunding site, not an equity crowdfunding one - if your business plan includes such a solution, we suggest you use a specialized site.

The user can, at any time, block the installation of cookies, delete permanent cookies or otherwise modify the conditions for storing or receiving cookies by using the appropriate options of their Internet browser, i.e. Microsoft Edge, Mozilla Firefox, Google Chrome, Opera, Safari.

In each Organiser's profile on 4fund.com, just below the title and Organiser's name, you'll find information on how the profile has been verified.

Additionally, in the case of charitable fundraisers (for medical treatment, the aftermath of fires or animal treatment etc.) the fundraiser may additionally have a credibility icon. This means that the Organiser has sent us additional documents confirming the truthfulness of the description of the specific fundraiser.

We do not provide tax advice. If you want to know more check with a tax professional to be sure or contact your country’s tax office.

There are no fees to start or manage your fundraiser. Creating and using an account on 4fund.com is 100% FREE for everyone. There are no fees on donatios or withdrawals.

People who donate will also not incur any fees or commission, regardless of the chosen payment.

100% of your donation goes to the Organiser of the fundraiser - there is no obligatory transaction fee. What's more - the Organiser also does not pay any fee to start or manage a fundraiser. Donators can help power 4fund.com with an optional support, but it’s never required.

Online payments are credited to the fundraiser almost immediately (it takes up to 5 minutes).

After the payment is credited, you will receive a confirmation email that you provided when making the payment. In addition, you can find your payment in the ‘Donators' tab visible on each fundraiser (unless the Organiser has hidden the data of the Donators).

You can withdraw funds at any time, even if your fundraising goal has not yet been reached. Please note that in order to withdraw funds, you must first complete your payment card details for withdrawals. If you experience any issues with withdrawing funds to your card, please contact us, and we will guide you on how to add a bank account for your withdrawals and withdraw funds via a traditional bank transfer.

NO. The withdrawn amount will disappear from the balance available for withdrawal from your account on 4fund.com, it will only be visible to you.

Withdrawn funds will be credited to your verified payment card almost immediately after requesting a withdrawal through your profile. Additionally, you can also make a standard withdrawal to your own bank account, but please note that this may take a little longer. If you wish to proceed with this option, please contact us and we will guide you through this process.

Of course! Donations from abroad can be made regardless of the currency, from anywhere in the world - your donation will be automatically converted by the bank and will go to the fundraiser in euro.

For security reasons, we apply a withdrawal lock in three situations:

• if the balance of a fundraiser exceeds EUR 5,000
• if the user raises over EUR 12,500 in total on their profile (total of all fundraisers combined)
• if we receive information of abuse regarding a given fundraiser or we ourselves have doubts about its legality - regardless of the amount raised in it

If withdrawals from your fundraiser have been blocked, regardless of the reason, we will inform you by e-mail what you need to do to unlock the possibility of withdrawals - so check your email carefully (including the SPAM folder).

If you've donated to a fundraiser, it may not be possible to receive a refund. This is because we transfer the funds raised to the page owner directly. However, you can contact the Organiser of the fundraiser with a request for a refund, using the 'Ask the Organiser a question' button.

If you have helped power 4fund.com with an optional support by mistake, please write to our help desk to request a refund.

We want the use of our portal to remain free of charge, therefore we are unable to provide payment via PayPal. There are other available payment methods - i.e. Apple Pay, Gpay, Visa/Mastercard payments, iDeal, Bancontact, Sofort, Skrill and more!

To donate funds to the selected fundraiser, just press the 'Donate' button on the fundraiser page, then choose your preferred payment method and complete the basic information in the payment form and you're done!

To make a refund, go to the 'My fundraisers' tab and then press the 'More' button on the selected fundraiser. Select 'Finances' from the drop-down menu:

Select the payments that you want to return to Donators from the list.

After selecting, press the 'Return selected' button at the bottom and decide who will bear the costs of return (EUR 0.5 for each return transfer).

Funds raised for the fundraiser can be withdrawn at any time. To do this, go to the 'Withdraw funds' tab, select the fundraiser from which you want to withdraw funds, click 'Pay out' button, enter the amount and the withdrawal details, and the authentication code sent to your e-mail address or phone number.

Ready! The funds should be credited to your verified payment card within a few minutes.

If you experience any issues with withdrawing funds to your card, please contact us, and we will guide you on how to withdraw funds via a traditional bank transfer to your account.

If you have done your donation correctly, you will receive an email confirming your donation. In addition, your payment appears in the 'Donators' tab on the fundraiser you've donated.

If you do not find your payment there, write to the Organiser of the fundraiser to check whether they have received your payment - you can do this by clicking on their name just above the image of the fundraiser, and then selecting the 'Ask the Organiser a question' option.

You will always receive confirmation of payment to the e-mail address provided when making the payment. In addition, you can download the confirmation after logging in to your user profile, going to the tabs: 'My fundraisers' - 'Donated by me', and then in the preview of a given fundraiser, selecting 'Donations' - 'Donation details' - 'Download confirmation PDF' (according to the following screenshot).

You can add your name or hide your details when making a donation. If you don’t want your name to be visible on the fundraiser page, check the box 'Hide my details in the public list of donations on this fundraiser' or 'Hide the donation amount in the public list of donations on this fundraiser' if you want to hide only the value of your donation.

To receive invoices for purchased premium features, log in to your profile, go to the 'Settings' -> 'Invoices' tab and check the 'I want to receive invoices' checkbox.

It is not possible to issue invoices for services purchased before checking the checkbox. We also do not issue invoices for donations - if you need a confirmation of your donation, please check: Where can I find confirmation of my donation?

Our core services are completely free, but as an Organiser you can also purchase various promotion and enhancement options. You can check their prices below.

Donating on 4fund.com is simple and convenient. Follow these steps:

1. Choose a Fundraiser: Browse through the fundraisers catalogue on the 4fund.com platform and select the one you wish to support.
   
2. Click "Donate": On the chosen fundraiser's page, click the "Donate" button.
   
3. Enter Your Amount: Decide on the amount you want to donate or enter it in the designated field.
   
4. Select Payment Method: Choose from a range of secure and convenient payment methods, including Visa and MasterCard card payments, Apple Pay, GPay, iDeal, Bancontact, Sofort, Skrill, and more!
   
5. Complete the Transaction: Follow the prompts to finalize your donation.
   

Your donation will be processed immediately, ensuring that the funds reach the fundraiser quickly and securely.

To let us know that you want to create a corporate account for your organization, simply click here and complete the brief application form. Our customer support team will then (if we accept your request) reach out to you via email and assist you step by step to go through a manual company onboarding process.

If you want to unsubscribe from the newsletter or from receiving notifications about a specific fundraiser, click on the link in the footer of the message.

If you want to withdraw your consent to push notifications, look for this option in the settings of your web browser.

If you are having trouble signing in or simply cannot remember your password, click the 'I forgot my password' button in the login window. After that, you will receive an email with an active link to create a new password.

Make sure that the email sent to your inbox was sent from [email protected].

To delete a profile, go to the 'Settings' tab.... -> 'Profile Settings'. A little lower you will find a button to delete your account.

Our public API is available at https://4fund.com/api/v1/public/doc. If you wish to receive access, please send a request via the form in the contact section.

After reviewing your application and the planned use of the API, the service will assign a dedicated 'access_token'.

If you have any suggestions/new endpoints, please let us know. At the same time, we warn you that endpoints supporting key functions such as:

• login/registration/reset user password
• payment
• withdrawal of funds
• user verification
• premium purchase
• checking the payout balance

are not publicly available and may only be made available to those that offer various services based on access to bank accounts, e.g. data aggregation or personal finance management. Among them, there may be only banks, payment institutions or other providers that have an appropriate license for this type of service (due to the regulations contained in the Payment Services Directive 2 - an EU directive that introduces a single payment market in EU countries).

You can receive notifications about new donations, comments, news, and the end of fundraisers in your e-mail address. To enable notifications, click the 'Notifications' button on the fundraiser page that you are interested in and check the appropriate checkboxes

To sign up for the newsletter and receive the latest articles, event invitations and summaries of the most interesting fundraisers, click here and leave us your email address >>>SIGN UP.

To change your email address, email us at [email protected] with your request and we will guide you step-by-step through the email address change procedure. 

Adhering to our regulations, it is not possible to change the Organiser to another person or organisation. Nor is it possible to change the Organiser's data - the data must be consistent with the data from the form, payment card and identity document.

However, in exceptional cases (e.g. change of surname) it is possible to correct the profile data - please contact our customer service department for this.

The user profile verification process can be completed in just a few minutes.

However, when it comes to verifying the description of your fundraiser, our team must check the attached documentation. We always try to speed up the process as much as possible, but please bear in mind that checking the documents can take up to two working days depending on the complexity of the fundraiser and the information provided by the Organiser.

You can generate a QR code for each fundraiser. Just take a photo of it and this will allow you to access its details or to go directly to the payment. You can place the QR code on anything physical: posters, leaflets, presentations, billboards, or by showing your friends on the phone screen. You can forget about dictating the address of your fundraiser - click on the fundraiser page '...More' -> 'Download QR code' and you're done

During the verification process, you will be asked to send a scan/photo of your identity document: identity card (both sides) or passport (photo side). The details/photo on the document must match the details (your image) of the video taken during the verification (biometric verification).

We take data privacy and security very seriously and we have measures in place to protect your data - you can read more about this here. 

Verification of the fundraiser description is only necessary in four situations:

• at the launch of the fundraiser promotion,
• when the balance of a specific fundraiser exceeds EUR 5,000,
• when you collect a total of more than EUR 12,500 on all your fundraisers
• when we receive a report of abuse on a particular case or we have doubts about its reliability, regardless of the amount collected.

In order to verify your fundraiser description you can:

• use the tab 'Verify a fundraiser' available in your account settings on 4fund.com or
• you can also verify your fundraiser from the level of editing a chosen fundraiser - to do this log in to your account and go to the very bottom of the fundraiser view, then upload the required documents using the designated field.

If you are waiting for your authentication code and it hasn’t arrived yet there are some things you can do:

• Check your spam folder: If you find a message with a code in the SPAM folder, mark it as a safe message so that the problem does not arise again in the future. Also make sure that your mailbox is not full.
• Wait a little longer: It is rare but possible that there could be a delay.
• Request a new code: If you have waited more than 5 minutes then request a new code.
• Switch to an SMS authorisation method: the authorisation method can be changed under 'Settings' -> 'Limits and authorisations' -> 'Authorisation method' -> 'SMS message' (alternatively, if you have problems receiving codes sent in SMS - change the authorisation method to e-mail).

The codes are automatic messages. Each code is only valid for 5 minutes from the moment it is generated in our system, so if this time has already expired, you must repeat the action on our website and generate a new code. In addition, each time a code is generated, the previously submitted code is deactivated. Therefore, if verification attempts have been made several times, please make sure that the code you enter comes from the last message received.

PEP is an acronym for Politically Exposed Persons. As a national payment institution, we are obliged to confirm the identity of our users during account creation and to identify persons in positions of prominence (i.e. minister, president, senator, etc.), which is why the question about PEP status is included in the data form on your account.

If this is the case, please contact our customer service at [email protected], so that editing is unlocked and you can correct your answer on the form.

Yes, if you are using 4fund.com then you must provide a government issued ID in order to verify the profile. This is a standard part of the verification process. It is necessary to send a scan or a photo of the identity document of the profile owner - this can be an identity card or passport.

Your data is secure with us - documents added via the form are attached using an encrypted connection (256-bit GeoTrust certificate).

Below you will find documents - templates of powers of attorney and consents that may be useful during the profile and fundraiser verification process:

1. Consent to run the fundraiser on my behalf and to process my medical records (download)
2. Consent to process my medical records (download)
3. Consent to run the fundraiser on the behalf of the person under my care and to process their health records (download)
4. Consent to run a fundraiser on my behalf (download)
5. Consent to run a fundraiser on the behalf of a person under my care (download)
6. Consent to run a fundraiser on behalf of an institution in which I am employed/which I manage (download)
7. Declaration of PEP status (download)
8. Declaration of sources of assets - PEP (download) 

Verification of your profile consists of two main steps: filling out the identification form and submitting the necessary documents.

To start the verification process, select 'Account verification' from the drop-down menu in the top right corner of the page.

In the first step, you will be asked to choose the type of account.

Next, an identification form will appear, where we will ask for basic information such as your name, personal identification number, address, and the number, and expiration date of your identity document.

Important - make sure to enter accurate information in the form. After you save the form, we will ask you to verify this information, and you will not be able to edit it later.

After filling out the form and clicking 'Next Step', a PEP statement will appear. This is a declaration about whether or not you hold a prominent public position.

In the following step, we will summarize the information you provided. Read it carefully and make sure there are no errors, as you will not be able to edit the data after saving the form.

Once the data is saved, your fundraising campaign will be automatically activated for 30 days. During this time, you must complete the account verification. To make withdrawals and continue your fundraising campaign, you will also need to submit a photo of your identity document and a video of your face.

The second and final step of verification is uploading the necessary verification documents. Follow the on-screen instructions, and the tool will guide you through the entire process quickly and efficiently.

For private account verification, you need to upload photos of your identity document - either an ID card or a passport - and record a video of your face. The information on the documents must match the information provided in the identification form. Ensure the photos are of good quality, and that none of the document edges are cut off.

And done! If all the information is correct, your account will be automatically verified within a few minutes. If there are any issues with the verification, we will notify you via email, detailing any additional information required.

As a certified Payment Services Provider, we ensure the highest security of your data.

See also: How to withdraw funds raised at the fundraiser?

A recurring fundraiser, in addition to a single donation, allows regular monthly donate for the Organiser. The Organiser of such a fundraiser has the chance to create a steady, recurring source of income, and Donators can receive regular rewards for their donations, i.e. access to the author's content.

At 4fund.com, neither you nor your Donators need to have a PayPal account. You can donate to the fundraiser by card and the most popular online methods. All this for free and without commission! 100% of the funds raised will be paid out whenever you want.

Try it now on https://4fund.com/recurring!

The recurring fundraiser differs slightly in appearance from the regular fundraiser - the amount of funds raised is illustrated in the form of a progress wheel, and the amounts are given in two versions - total and monthly.

A recurring donation works in a similar way to a standing order at your bank. By selecting the recurring donation option, you set an amount that will be automatically debited from your card each month and transferred to the account of the selected fundraiser.

As a logged-in user, you can transfer such fixed donation to those fundraisers that are recurring. You can deactivate automatic donations at any time in the settings in your user profile.

If there is not enough funds in your account on the payment date, the system will make a repeated attempt to transfer funds for 3 consecutive days. If there is not a sufficient funds in your account within this time, the system will not attempt to make the donation again until the following month.

If you no longer wish to donate a particular fundraiser, the option to cancel donate can be found in your account settings ('Settings' tab → 'Recurring donations' tab → 'More' → 'Disable')

Recurring fundraisers are most often used by online creators, i.e. youtubers, bloggers, streamers, musicians, podcasters or photographers. Donators pay monthly sums into the account of the Organisers, who get the opportunity to develop their passions and talents, and Donators get great rewards and satisfaction from donating interesting projects! You use the recurring fundraiser for free - we do not charge any fees or commissions.

The recurring fundraiser is therefore a solution for anyone who has something to offer their audience - in a subscription model, of course. It is also a place for Donators who, by donating to interesting projects, can receive unique rewards!

Creating a recurring fundraiser is as simple as creating a regular one. You can do this by entering the goal of your new fundraiser in the form at https://4fund.com/recurring. Once you have created your fundraiser, don't forget to create an interesting description and add images. You can also offer unique rewards to Donators.

Fundraising for a nonprofit organisations has never been easier! Create a fundraiser on behalf of the organisation you care about most. Support their cause and make a difference now! Check out the blog article.

Or perhaps you run a nonprofit organisation? Would you like other users to help you achieve its goals? Give them the opportunity to create fundraisers on behalf of your organisation! Read our guide for NGOs and follow three simple steps to be listed in our NGO catalogue as a fixed beneficiary!

For fundraisers organised on behalf of an organisation, the organiser sets up and manages the fundraiser, but the donated funds go directly to the beneficiary organisation. In this type of fundraiser, you can find the name and logo of the organisation just below the fundraiser's cover photo.

On 4fund.com you can easily, quickly and safely create a fundraiser on behalf of an NGO you care about. All you have to do is go to https://4fund.com/patronized-fundraising, fill in a short form and choose an organisation from the catalogue. Wait for the selected NGO to approve your fundraiser. And that’s it! 

After the organisation approves your fundraiser, you can start raising funds! You don't have to worry about billing - all collected funds will go directly to the charity organisation for which you've created a fundraiser.

Become a Fixed Beneficiary is all you need to allow others to create fundraisers on behalf of your organisation. The first step is to have a fully verified profile for your foundation or organisation. If you haven't done this yet, you can register your organisation. Once your account is verified, you will find the 'Become a Fixed Beneficiary' tab in your account settings.

For more information, see our guide on fundraisers for NGOs.

As a Fixed Beneficiary, you will receive a dedicated landing page. Additionally, a box will appear on your profile, allowing anyone to set up a fundraiser on your behalf.

To verify a corporate account, please follow the detailed steps outlined in our blog post. This guide will walk you through the entire process step by step.

You can read the full instructions here.

If you have any questions or need further assistance, feel free to contact our support team.