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Safety

Is it safe to raise funds on 4fund.com?
Is it safe to raise funds on 4fund.com?

How does 4fund.com verify the Organisers and what does the verification process consist of?
How does 4fund.com verify the Organisers and what does the verification process consist of?

How long does verification take?
How long does verification take?

What kind of documents do I need to send during verification?
What kind of documents do I need to send during verification?

What can I do to ensure further data protection?
What can I do to ensure further data protection?

Does 4fund.com verify the fundraisers?
Does 4fund.com verify the fundraisers?

How can I verify the fundraiser description?
How can I verify the fundraiser description?

When and how can I report a suspicious fundraiser?
When and how can I report a suspicious fundraiser?

What if my authentication code has not arrived?
What if my authentication code has not arrived?

What if the authentication code does not work?
What if the authentication code does not work?

How do I change the email address assigned to my account?
How do I change the email address assigned to my account?

PEP - what does it mean?
PEP - what does it mean?

What should I do if by mistake the PEP declaration has been marked in error?
What should I do if by mistake the PEP declaration has been marked in error?

How do I change the Organiser of a fundraiser?
How do I change the Organiser of a fundraiser?

Adhering to our regulations, it is not possible to change the Organiser to another person or organisation. Nor is it possible to change the Organiser's data - the data must be consistent with the data from the form, payment card and identity document.

However, in exceptional cases (e.g. change of surname) it is possible to correct the profile data - please contact our customer service department for this.


Do I need to send a scan/photo of my ID during verification?
Do I need to send a scan/photo of my ID during verification?

How can I verify my private profile on 4fund.com?
How can I verify my private profile on 4fund.com?

How do I use 4fund.com safely?
How do I use 4fund.com safely?

Cookie management instructions
Cookie management instructions

How can I verify a corporate account?
How can I verify a corporate account?

How to check the reliability before making payment?
How to check the reliability before making payment?

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